Appointments online. Records encrypted. Practice transferable.

Yes. Public booking can be switched off — your page then shows only the address and phone number, and your reception assigns appointments as before. Calendar, patient record, billing, archive and handover carry on unchanged. Many medical practices run optiHealth exactly like that.

The arithmetic is there: tax points times point value times normalisation factor, per tariff and with a validity date, and every item remembers the values it was calculated with. Tariff 590 for physiotherapy is included. TARDOC and the SSO tariff we deliberately do not ship — both change annually. You load the tariff file from your association or trust centre; existing items are updated, not duplicated.

Yes. You invite a patient from her record — with a sheet to print showing an ID and a one-time link. She chooses a passphrase, and her key is created in her browser. After that she sees her appointments, can reschedule or cancel, reads the documents you have shared and writes to you encrypted. She never sees a record — only shares, which you can withdraw at any time.

Yes. optiHealth produces XML according to generalInvoice 5.0 of the Forum Datenaustausch — tiers garant and tiers payant, with case, insurer, GLN, ZSR and insured number. The file is produced in the browser and validated against the official schema before it goes out. Alongside it the printed invoice with the QR payment part remains.

As long as you are working, not at all. The session slides along and ends after four hours without activity or when you press Sign out; a service update no longer signs anyone out. If you want, add a second factor — with emergency codes in case the phone is missing.

Yes. The form builder creates history forms and questionnaires with text, number, choice and slider fields; the definition is open like your service catalogue, the answers are encrypted record entries. Report templates insert patient data automatically and print as a PDF with a signature — that is why a TCM practice and a physiotherapy can use the same software.

The keys are created in your practice's browser and do not leave it. The server stores only ciphertext and cannot read names, reasons for visit or medical records — nor can we as the operator. What it sees are times, rooms and pseudonyms, so that the calendar works at all.

During setup, recovery codes are created on a two-of-three principle; keep them in separate places. Two of them restore the practice. If all are lost, nobody can reach the data any more — we cannot either.

The period is set at cantonal level, often ten years, longer in some cantons; on top of that comes art. 958f CO for the business books, and longer special periods apply in some areas. That is why with us the period is a setting with a field for the legal basis — and not a number we invented for you. Which one applies to you, clarify with your canton or your association.

Yes. Every closed record becomes a self-contained archive package: ciphertext, manifest, signature and key envelopes in one file that can be verified and opened without optiHealth. That is also our export format.

22 francs per month and practice — regardless of how many people work with it. Together with the OptiCore ERP for accounting, receivables and payroll it is 44 francs for both. No commission per appointment, no fee to export your data, no minimum term.

Yes, the interface is built for tablet and phone — the body chart is drawn with a finger or a stylus. No installation needed, just a current browser.

On servers in Switzerland, operated by optinno GmbH. Because the contents are encrypted, the location is however the second line of defence — the first is that nothing readable is there.

Appointments and master data can be taken over; for medical records it depends on the export format of your current system. Talk to us about it — we look at a sample export before you decide.